Rude behaviour has been around forever and no matter how our day is going it can take just one person to say or do something to ruin our mood.

Not surprisingly, this can have a detrimental effect on our wellbeing and if not managed correctly can escalate into a more difficult situation.

For many of us, dealing with rude people can be extremely difficult and confronting.

John Stanley chats to Dr Marny Lishman, Health and Community Psychologist asking the question if people are becoming ruder and what are some of the best ways of dealing with rude people?

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