Sydney City MG backtracks on ridiculous surcharge in big win for 2GB Drive
Following pressure by 2GB Drive with Chris O’Keefe, Sydney City MG has now scrapped the $55 surcharge and will refund anyone who has previously had to pay the surcharge.
Sydney City MG sent this statement through to Drive:
“We provide a range of options for customers when paying for services at the dealer so they can choose what is right for them.
Like a lot of payment methods, they can attract handling fees and it is quite common for companies to pass this commercial cost onto the customer.
Customers come first at Sydney City MG and the team pride themselves on exemplary service.
It is for this reason and of our own volition that we have scrapped the $55 handling fee for cash payments and have begun looking through records to find customers who may have paid the fee so they can be refunded.”
Hear more highlights from Drive with Chris O’Keefe below: