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‘Cash Surcharge’ – Telstra customer charged extra for paying bill in cash
28/08/2024
Ben chats with a 2GB listener, Patrick, who reached out to reveal that Telstra is charging him $2.75 each month for paying his phone bill in cash over the counter.
But where it gets real tricky, is store staff are unable to explain to him why he’s being charged extra.
Hear more highlights from Ben Fordham Live in the playlist below and give us a follow on Apple Podcasts: