Thanks for logging in.

You can now click/tap WATCH to start the live stream.

Thanks for logging in.

You can now click/tap LISTEN to start the live stream.

Thanks for logging in.

You can now click/tap LATEST NEWS to start the live stream.

LISTEN
Watch
on air now

Create a 2GB account today!

You can now log in once to listen live, watch live, join competitions, enjoy exclusive 2GB content and other benefits.


Joining is free and easy.

You will soon need to register to keep streaming 2GB online. Register an account or skip for now to do it later.

Advertisement
Advertisement
Advertisement

Got a dodgy gift this Christmas? Here’s what you need to know

John Stanley
Article image for Got a dodgy gift this Christmas? Here’s what you need to know

With Christmas now over, some of us may be noticing that our presents are dodgy or faulty.

But what are our rights when it comes to getting a refund or replacing a defective present?

New powers have been handed to Fair Trading which aim to help consumers.

NSW Better Regulation Minister Matt Kean explains traders can now be compelled by Fair Trading to fix the problem of a faulty good.

“Any good between $25 and $3000 dollars, Fair Trading will now have the power to direct the trader to refund, repair or replace that item,” he tells John Stanley.

“That law comes into force today.

“If you got a dodgy or defective Christmas present or you went to the Boxing Day sales and you purchased something that isn’t what you paid for… then you’re entitled to exercise these powers now.”

Mr Kean has also given tips on returning products and understanding warranty.

Click PLAY below for the full story

John Stanley
Advertisement