Karen Finch, Founder & CEO of Legally Yours, explains to Bill Woods that every time you communicate with a lawyer, they could be charging you in 6-minute increments.

This includes leaving a voicemail and the lawyer listening to it, sending an email and the lawyer reading it, and paying for the legal assistant to photocopy documents and file them.

After the first ‘surprise’ invoice arrives and you realise how you’re being charged, most people will stop communicating with their lawyer as much as possible.

This not only hinders the lawyer’s ability to advise and represent their client, but it also destroys client/lawyer trust. Seeing the right lawyer should help you sleep at night rather than lay awake worried about the additional costs.

If you don’t want to receive a ‘surprise’ invoice and you want a trusted relationship with your lawyer, find one that provides fixed-fees or value pricing, and never be frightened to open an invoice from them again.

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