Phil speaks with James Roberts, General Manager of Group Fraud Management Services at the Commonwealth Bank of Australia, on older Australians’ vulnerability to scams.

New research shows only 23% of over-60s feel confident spotting scams, yet few discuss scams with family. Despite making up 17% of the population, over-65s account for 31% of Scamwatch-reported losses.

Australians are urged to ‘Talk to a Loved One’—sharing scam awareness across generations. While scam losses have dropped 70% in two years, ongoing education is key. Always stop, check, and reject suspicious requests.

Learn more at commbank.com.au/scam-tips

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